THE North Canberra Bowling and ACT Rugby Union Club has been publicly reprimanded and fined $5000 by the Gambling and Racing Commission.

The RUC was found to have contravened the Gaming Machine Act 2004 and the Gambling and Racing Control (Code of Practice) Regulation 2002, that is failing to exclude people at risk or patrons excluded under deed.

CEO of the Gambling and Racing Commission Yu-Lan Chan said exclusion from gambling venues was an important tool available to protect individuals from gambling harm.

“If an organisation makes a decision to sell gambling services, they must be able to fulfill their obligations as gambling licensees which includes protecting their customers,”she said.

“The community and the Gambling and Racing Commission have expectations of all licensees to proactively prevent gambling harm in their venues. When this is not done, individuals can experience significant harm.”

“Whilst the commission appreciates that The RUC has since taken steps to reduce the risk of this type of offence recurring, it is important that action is taken when licensees contribute to harm through failing to uphold their obligations that are set by legislation.

“This outcome is a timely reminder to all licensees to ensure all staff involved in the provision of gambling services can identify signs of gambling harm and exercise due diligence in relation to the Exclusion Scheme.”