Canberra’s long-awaited new public transport ticketing system MyWay+ will be live from Wednesday.
“The system provides powerful journey planning, live service updates and more ways to pay,” said Ben McHugh, deputy director-general of Transport Canberra.
MyWay+ would allow passengers to use a debit or credit card. They would also have the option of establishing an account, which they could top up, track their transaction history and link payment options, he said.
More than 20,000 MyWay+ accounts had been set up since that functionality was established just over a week ago. More than 14,000 passengers already have MyWay+ cards.
“This is a great new system and we know people need to take time to learn how it works. That’s why Transport Canberra will be taking an educative approach to fare compliance as people adjust to the changes,” Mr McHugh said.
Key points to the new system
• Fares are the same as MyWay fares.
• Old MyWay cards no longer work.
• Passengers could choose to establish a MyWay+ account and link their preferred payment option and any relevant concession status.
• Tap on and off with a debit card, Mastercard or Visa.
• Add credit to a MyWay+ travel card at a retail outlet, a ticket vending machine or top up online through the MyWay+ account or MyWay+ app.
• Buy a paper ticket from a vending machine located at light rail stations (ticket vending machines for bus stations will be installed in coming weeks).
• Print a paper ticket online via the Transport Canberra website
• Passengers can use can use a digital ticket (QR code) linked to the MyWay+ app.
• For students, MyWay+ cards can be purchased with a student concession from a retail outlet or a concession can be linked to a MyWay+ account.
• For seniors, people aged over 70 can continue to use their existing Seniors Card/MyWay card as a flashcard (ie. just show it to the driver or light rail customer service officer) until June 2025 for free travel.
• People aged 60 to 69 can use their existing flashcard until June 2025 for free off-peak travel.
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